What Clients are Saying

We used Patty Presson and Janice Arrigo from Surterre Properties for the sale of our home in Corona del Mar which closed in March 2018. Before deciding to hire Patty and Janice, we did interview other agencies and felt like the combined years of experience and knowing our area were a plus for this partnership.  In addition, they were very approachable and easy to talk to. We were very pleased with the level of service that Patty and Janice gave us.  Our transaction got a little complicated as they were representing both buyer and seller, so it was very important to us that we felt represented.  Both did a very good job of this. In addition, during the process, they made it as easy as possible on us as they possibly could.  There were so many times they met with workers, cleaners and appraisers at the house for us.  They have a wide circle of references for home repairs and cleaning and were happy to set up for us.  They took a lot of stress out of selling a home. We strongly recommend Patty and Janice and would be more than happy to talk to anyone that would like further information.

Scot & Suzanne Ellingson

We want to express our appreciation for the excellent guidance and support we received from the Arrigo Presson Group (Janice & Patty), who represented us in the recent sale of our home. We have bought and sold many properties over the years and thought we couldn’t be “Wowed” but we were wrong!  A good measure of a Realtor is not with the perfectly smooth transactions, but rather with the challenging ones – that is when you want the experts on your side! They both have years of experience selling Real Estate, and they anticipated every situation and were ready to take action. Janice and Patty guided us through the entire process. We would never think of buying or selling a property without them.

Jim and Angela, Newport Beach

Choosing Patty is like choosing a concierge real estate broker.  She dots all the I's and crosses every T.  She is very organized and follows up on every detail.  She will question various aspects that are part of the deal that will benefit you. She manages your deal from beginning to end, whether  buying or selling.  For me, it is wonderful and comforting to know she has your interest always. I travel often so she handles all the details and can get it done in the time frame for closing on time. Patty is always professional.  She values your time and efforts and works diligently to make the process as smooth as possible. I highly recommend Patty as a real estate broker extraordinaire!  Thank goodness for her!

Pamela Schmider

Janice Arrigo is simply the best real estate agent I've dealt with in 40 years of purchasing or selling houses. Her negotiating skills and attention to details is amazing. She has handled 7 deals for me in the last 7 years and I was extremely happy with the results on each one. Although you know it’s not true you feel like you are her only client based on the time and attention you receive.

Donald C., Balboa Island

Patty ensured we were first to bid on a property  in Corona del Mar which we bought.  7 other full price offers were made within 24 hours of the property being listed on the MLS, some of them all cash (our offer was not).   Patty convinced the owner to work with us and kept the deal alive through some delicate  negotiations.  We were able to close the deal thanks to her, and are now building our dream home.  She also helped us to obtain rental homes when we were new to the area, negotiated the leases, and has been incredibly pleasant to work with.

Lisa & J.R. Wetzel

Janice Arrigo is the consummate professional who handled every aspect of what could have otherwise been an extremely trying undertaking and turned it into a very pleasant experience. She was always thinking three steps ahead of the process and addressed the entire procedure as if she was selling her own home, not mine. I found I could count on her for a seemingly limitless list of issues which needed addressing often times when I was not immediately available to respond. I would highly recommend her service if one is interested either in purchasing or selling real estate. She is simply exceptional! 

Michael P., Newport Beach

Patty is very engaged and knowledgeable, not just in the local market but in the whole buying and selling process.   It’s so refreshing to walk into a property and feel like the agent has a complete understanding of the details and nuances of the listing.   We travel a lot so it’s nice to also have  someone who is extremely accessible at all hours to answer questions and move forward in a transaction.  Also once our purchase was complete the vendors that she recommended were all top notch to further elevate our new ownership.

Terrie Zwart

 In December my wife and I decided to retire and downsize by moving to Oceanside to a new home in a golf-course community. This precipitated the sale of our home in Bonita Canyon in Newport Beach. So, in February I interviewed four leading brokers in Newport Beach and selected Surterre with Janice Arrigo to list our house. This was based on her in-depth knowledge of the local area, successful track record, and good character. We were impressed with her prompt responsiveness, thorough communication and high degree of professionalism. She helped us establish the appropriate asking price with thorough local knowledge, brought us three very competitive offers in the first week, and carefully discussed the pros and cons of each offer. After negotiating an acceptable offer, she also wrote two backup offers. Although she ended up representing both the buyer and seller, we never felt our goals were compromised. In summary I highly recommend Janice to represent a buyer in Newport Beach. She proved knowledgeable, professional, a strong team player, and a very hard worker.

Greg W., Newport Beach

Patty has assisted us with several real estate transactions over the past 10 years.  She is professional, trustworthy and action oriented.  She understands the ins and outs of a real estate transaction and is always a step ahead.  Her resources run deep and have always helped to close a transaction  quickly.  Patty continually looked out for our best interest and was a pleasure to work with.  That's why her clients come back to her for their real estate needs time and time again. Patty did an excellent job selecting properties that matched our wish list of what we wanted, which led to the purchase of a home we love.  She is friendly, professional and extremely knowledgeable about the area.  She pays attention to detail and was very thorough throughout the escrow process,  making sure to always keep our best interest as a priority. She is positive and calm under pressure.  She's the best!

Carla & Greg Matthews

Janice Arrigo is very professional, knowledgeable and honest. She was very patient while dealing with difficult situations and intense personalities. It was a pleasure working with her and I would not hesitate to recommend her. I will definitely use her for my real estate needs in the future.

Cynthia A., Newport Beach

Patty Presson listed and sold my home and I got top dollar for it!  She is hard working, responsive, honest and detail oriented and I enjoyed working with her.  She helped suggest how to stage it so it would look it's best and appeal to potential buyers that walked through it.  I would highly  recommend Pattybto anyone out there that wants to buy or sell a home!

Jennifer Martin

Our experience working with Janice Arrigo was excellent. We were keen to get our home sold quickly and Janice made sure we priced ours correctly to make sure that our home stayed a step ahead of competing homes that were for sale. Janice was very thorough and made sure to keep us informed of all showings and expressions of interest. We would use Janice again in a heartbeat.

Dilip D., Corona del Mar

I have navigated multiple real estate transactions with Patty Presson and found her services to be both professional and thorough. Patty is a fierce advocate for her clients and
diligently works to make the process as seamless as possible.

Carol Mendell

Janice Arrigo is a fantastic real estate agent. She has been working in the community for decades and is well connected. She knows the neighborhoods and the history of the Newport Beach area. She's well organized, extremely knowledgeable, attentive, and hard working. Janice is a keen communicator who knows how to negotiate effectively with your goals in mind. Janice has proven to be an honest agent who genuinely cares about your family. She is a super star business woman with the utmost integrity and has been a complete delight to work with throughout the process of selling our home and purchasing another. We will be referring Janice Arrigo to all of our friends and family.

Lucinda B., Newport Beach

Patty Presson is delightful to work with and very professional as well.  Patty displays great knowledge of the real estate market and helped our family find our dream home while staying within our budget. There was never any pressure from Patty as she listens to her clients needs and that was her  priority when looking for homes.  Patty Presson is honest, sincere and very loyal to her clients.

Anne & Ted Moss

We meet Janice at an open house over a year ago and liked her style from the first time we meet her. We worked with Janice over many weekends, when she showed us houses we showed interest in, we did this for close to a year. After we nailed down the area we were interested in, we concentrated on that area exclusively. Once we found the house we wanted, Janice went to work, with our best interest at heart and negotiated a great deal for the home of our dreams. After the deal was made she worked very closely with the Escrow and the bank to make everything work out on time for closing. I truly believe that Janice went way beyond what MOST other relators would do for their clients. We were so impressed with her, we listed our home as well, and she sold that in a week with back up offers and got us TOP dollar for our home. If anyone wants a great and honest person who will work very hard for her clients, I would highly recommend, Janice Arrigo.

Rick K, Lido Isle Newport Beach

Patty assisted me with both a 3 year lease and then a home purchase. She was very proactive during the purchase process providing me with updated links on properties and reaching out to realtors in the area I was interested when a property had already gone into escrow and I ultimately purchased the  perfect property due to her actions. She made sure I was protected and negotiated excellently on my behalf. She is a consummate professional, excellent and prompt communicator and an expert in her field. I highly recommend her for any real estate transaction!

Sharon Lucas

We were very impressed with Janice. We were living in Utah at the time and only had a few days to look at houses. We also needed a one-story house that could be easily accessible with a wheelchair. She did a great job of narrowing down the houses that we could work with and didn't waste our time. We put in two offers and went back to Utah. She continued to look at houses that met our needs and gave us tours via FaceTime. We were nervous about not getting the house because there were several offers much more than ours. She sold the sellers on us by submitting a picture of our family and why we loved the house. She went above and beyond her responsibilities which led us to purchasing our house that we are very happy with.

We were first time home buyers and the process was very overwhelming. Janice was always there and was able to answer all of our questions. She was very knowledgeable and looked out for us. She was asking questions that we hadn't even thought about. Most of all, she made us feel like she was part of our family. I will always use Janice and recommend her to everyone. Thanks Janice!

Kyle & Megan, Lake Forest

Patty handled the sale of my mother's home after her death from start to finish, quickly and competently. She knew the market cold and all of the right things to do to
show the property to best effect and to maximize sales price. Easily the most stress-free real estate transaction in which I have  ever been involved.

Doug Smith

Janice Arrigo will get the deal done!!!  We had multiple offers on our home, and she helped us navigate through the process of choosing the best buyer.  She managed every detail of the process and took the stress away from us.  She is professional, knowledgeable, creative and you should look no further when choosing a real estate expert. Janice goes the extra mile and 100% has your back, all with the utmost integrity. Looking to sell or buy? Do not hesitate to call Janice!

Victoria R., Corona del Mar

Working with Patty was a stress-free experience.  She is professional, thorough, and does the research necessary to know the market and establish my confidence!
I would highly recommend her and would definitely use her again.

Ondria Kernan

Patty Presson helped us find and secure our dream house.  She made the whole experience, which could have been quite stressful, easy for us. Any question or concern, great or small, she did not hesitate to seek answers or solutions, insuring that we were as happy as could be with our new home.

Terri Milder